Thank you for choosing www.wordweavestudio.co for your language translation needs. Our goal is to provide you with accurate, reliable, and efficient translation services to bridge language barriers and facilitate global communication. To ensure a clear understanding of our services, usage policies, and your rights and responsibilities, we have outlined the following Terms and Conditions.
By accessing or using www.wordweavestudio.co you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you must refrain from using our services.
These Terms and Conditions govern your use of our website, services, and any related applications. Our aim is to maintain a transparent, secure, and user- friendly platform, ensuring a positive experience for all users.
Should you have any questions or require further clarification, please do not hesitate to contact our support team. Your satisfaction and trust are of utmost importance to us.
We reserve the right to modify or update these terms at any time and for any reason. We recommend that you check this page regularly to stay informed of any changes. Your continued use of our website after any modifications signifies your acceptance of the updated terms
The website www.wordweavestudio.co is managed by ALDERMERE COMMERCE LTD with a registered office address at 4 STEPHENS PARK INVERKEITHING SCOTLAND KY11 1FB. Your access to and use of our website, www.wordweavestudio.co, including its content, features, and services, are regulated by these Terms of Use. By visiting or using our website, you agree to comply with these terms. Please read them carefully before continuing to use our website. If you do not agree with these terms, please refrain from accessing our website.
You must be at least 18 years old to use our website and services. By accessing or using www.wordweavestudio.co, you confirm that you meet this age requirement. If you are under 18, please refrain from using our website..
When placing an order, please let us know your desired delivery time and the type of document you need translated. If you have multiple documents, kindly provide details about the purpose of each one. We want to ensure your translations are accurate and timely, so please double-check the information you provide to avoid any delays
If you’re using our services through www.wordweavestudio.co, we ask that you include a brief written statement about how you intend to use the translation. Without these details, we'll assume the translation is for informational purposes only. If you want the translation to be considered final and not subject to further editing, please make that request in writing.
By sharing the intended purpose of your translation, we can better meet your needs and expectations
Quotations for translations will be provided by www.wordweavestudio.co based on the details given by the customer, including the specifics of the material and its intended use. If the description is insufficient, we may adjust the quotes at our discretion.
Payments must be made in full accordance with our terms. Non-compliance may lead to the suspension of current and future orders. Payments are securely processed through an external system, and translations will be withheld until payment is completed. We accept major credit and debit cards. Payment descriptors will appear on bank statements as WWS, SCOTLAND.
Refunds are considered only in exceptional circumstances and are at our discretion. If you are granted a refund, please allow up to 10 business days for the payment to appear in your bank account
We will make every effort to deliver your translated documents within the timeframe agreed at the time of order. Delivery times are estimates and may vary depending on the volume, complexity, and language pair of the material submitted. Where a delay is likely, we will notify you as soon as reasonably possible.
Translations will be delivered electronically to the email address or account provided at the time of order, unless another delivery method has been agreed in writing. It is your responsibility to ensure that the contact details provided are correct and able to receive the delivered files. We are not responsible for delays or non-delivery caused by incorrect contact information, technical issues outside our control, or delays in customer response during the translation process (for example, failure to answer clarifying questions about source material).
You may request to cancel an order at any time before translation work has begun, by contacting us at [email protected]. Cancellations made before work has started will be eligible for a full refund, less any administrative or processing fees already incurred.
Once translation work has commenced, cancellation requests will be assessed on a case-by-case basis. You may be charged for work already completed, calculated on a pro-rata basis according to the proportion of the project finished at the time of cancellation. No refund will be given for orders that have been completed and delivered.
We reserve the right to cancel an order at our discretion — for example, where the requested material falls outside the scope of our services, or where payment cannot be verified. In such cases, you will be notified promptly and any payment already made will be refunded in full.
These Terms and Conditions are governed by and construed in accordance with the laws of Scotland. Any disputes arising out of or in connection with these Terms and Conditions, your use of our website, or our services shall be subject to the jurisdiction of the Scottish courts.
Nothing in this section is intended to limit or exclude any rights or protections you may have under applicable consumer protection laws or any mandatory legal provisions that cannot lawfully be excluded or restricted.
We strive to provide accurate and reliable translation services through www.wordweavestudio.co. However, we do not guarantee the accuracy, completeness, or suitability of the translated content for any particular purpose. By using our services, you agree that we shall not be held liable for any direct, indirect, incidental, consequential, or exemplary damages, including but not limited to loss of profits, data, or goodwill, arising out of the use or inability to use our services.
You agree to indemnify and hold us harmless from any claims, demands, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising from your use of our services, your violation of these Terms and Conditions, or your infringement of any intellectual property or other rights of any person or entity.
For more information regarding our services or terms, please get in touch with us at [email protected]
